FAQs

If your physician or a specialist asks you to bring a copy of your images please call us at least 24 hours in advance and we will prepare a CD/DVD for you to take to them. Copies of your report may be sent directly to another physician or specialist with your consent. Simply call our office with the doctor’s name, address and fax number.

For information on changing or renewing your health card please click here.

A technologist is not legally allowed to give you any results. The examination must be read by a doctor who specializes in reading these tests.

Your doctor will get the results of your test within 3-4 business days, if not sooner.

If you are taking any medication that you are concerned about, or are diabetic, please tell the receptionist when you book your appointment.

Most tests take less than ½ hour to complete. Some pregnancy ultrasounds, arterial ultrasounds, and some gastric tests can take longer. It is always a good idea to leave plenty of time before any other appointments. You may ask the receptionist or technologist for a better idea of timing for your examination.

Some tests (gastrics, ultrasound, mammography, etc.) require an appointment. This is due to preparation that you must do for the test or because we need to be sure that specialized equipment or staff is available for your test.

Your OHIP card is the form of payment for your test(s). We need to verify the information that we have every time you come in so that we can get paid for the tests. If we do not have your current health card number and version code, OHIP will not reimburse us for your test and we will send you a bill in the mail.

Just like a prescription, your requisition is a legal order from your doctor. We are unable to perform any tests on you without this paper.